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Overview
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Recent
Most recent questions
(3)
»
SSH or SFTP leading to multi-part or multi-stream file transfer
Drupal Video JS
Why do my emails come from no-reply@wiredrive.com? Can I change this?
Basic tasks
(6)
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How do I delete folders?
How do I delete a file from the Library?
How can I download the entire contents of a project at one time?
Update system configuration
(5)
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How do I update the logo on our Wiredrive system?
Can we change the look of our Wiredrive system?
Is there a charge for re-designing our Wiredrive system?
Media playback
(13)
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Why do I keep getting a plug-in failure error?
Can I play Wiredrive presentations on my iPad or iPhone?
My files aren't playing/ I get a quicktime logo with a question mark.
Presentations
(8)
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I sent some presentations and they were not delivered/ not received.
Help! I sent some files to the wrong person.
Where do emails sent to the no-reply@wiredrive.com address go?
Uploading
(6)
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What is the largest file that I can upload to Wiredrive?
Why can't I drag folders into the uploader?
Uploads are taking a long time
Billing and storage
(5)
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I keep deleting files but my storage report isn't changing
Do copied folders use additional storage space?
How many videos I upload using your encoding settings?
Users
(3)
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How do I create new user accounts?
I can't find a user
I can't delete a user
Website integration
(7)
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Inconsistent playback on Chrome
My videos work in Wiredrive but not on the mRSS-powered site
How can I embed Wiredrive reels into my website?
Miscellaneous
(3)
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How do I get information about my browser?
I get a login screen when I click to view a presentation...
I keep getting prompted to log in
WordPress and media RSS
(2)
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I'm not getting any sound on my files when played via the Wordpress plugin.
Why do I get a 403 error when I view media on the site I built?
General Questions
(3)
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How do I empty my browser cache?
How do I flush my DNS cache?
Why am I getting a 404 when I click to view a presentation?
Getting Started
(1)
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How do I upload files to Library?
Making changes to my Wiredrive
(2)
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How do I change the contact person in my presentations?
is it possible to recover removed spots
Using Wiredrive Projects
(12)
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Projects Storage and Usage Reports
Project Room Presentation Reports
Viewing Project Room Presentations
Using Wiredrive Library
(4)
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Sending Bundled presentations
Sending Library Presentations
Creating Library Presentations
Users and access levels
(0)
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